We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how CESTA ENTERPRISE PRIVATE LIMITED will collect, use, share or otherwise process your personal information through its website https://www.cestaenterprise.com/, (hereinafter referred to as the “Platform”). By visiting the Platform, providing your information or availing our service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service terms and conditions. If you do not agree, please do not access or use our Platform.
CESTA ENTERPRISE PRIVATE LIMITED (“we”, “us”, or “our”) understands the importance of protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at https://www.cestaenterprise.com or engage with us for professional services. By using our Platform or availing our services, you accept this policy and consent to our data practices as described here. If you do not agree with this policy, please do not use our services.
We collect information that you voluntarily provide when you contact us, create accounts, request services, or communicate through our Platform or other channels. This information typically includes your name, email address, phone number, mailing address, company name, your role or designation, and any other specific data you choose to share during business discussions or service agreements. Additionally, some information is automatically collected when you visit our Platform, including technical details such as your IP address, device information, browser type, and browsing behavior. These technical details help us improve your experience, analyze trends, and secure our Platform. We may also collect sensitive information if explicitly provided by you, such as government-issued identification, tax registration numbers (e.g., PAN, GST), or KYC (Know Your Customer) details, to verify your identity and comply with applicable laws related to our services.
The personal data we collect is primarily used to facilitate the delivery of our services, respond efficiently to your requests, personalize your experience on our Platform, and communicate relevant updates, offers, or policy changes. We also use your information to ensure compliance with legal and regulatory requirements and to protect against fraud or unauthorized activities. In particular, sensitive data like KYC information is used solely to verify eligibility for certain services and is handled with heightened security. Aggregated and anonymized data derived from your information may be used internally for statistical analysis, market research, and improving our business operations and service quality.
Our Platform uses cookies and similar technologies to recognize your device on subsequent visits, improve site navigation, and measure the effectiveness of marketing campaigns. Cookies do not contain personal information directly but help enhance yourusability, such as by remembering language preferences or login sessions. You may disable or block cookies via your browser settings; however, this may affect some features of the Platform such as maintaining your logged-in status or customizing content. Thirdparty services we use, like Google Analytics, may also deploy cookies and trackers governed by their privacy policies, which you should review independently.
We do not sell, rent, or trade your personal information to third parties. Your personal data may be shared with trusted service providers, affiliates, or partners strictly to perform or improve services you have requested. These third parties are contractually bound to maintain confidentiality and adhere to data protection obligations. We may also disclose your information when required by law, in response to valid legal requests such as court orders, subpoenas, or investigations by law enforcement agencies. This disclosure is made only to the extent necessary and in good faith belief that such action is warranted to comply with legal requirements or protect our rights or the safety of users. In the event of a merger, acquisition, reorganization, or sale of assets involving CESTA ENTERPRISE PRIVATE LIMITED, your personal data may be transferred to the acquiring entity, which would continue to protect and handle such data under this Privacy Policy.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy
We have implemented reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure server technologies, encryption protocols where appropriate, internal access controls, and employee training in data privacy practices. Despite these measures, no method of electronic transmission over the internet or storage can guarantee absolute security. While we strive to protect your information, you acknowledge and accept the inherent risks involved in digital communications.
Your personal data is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal, tax, or regulatory obligations. When your data is no longer required, we will securely delete or anonymize it to prevent identification. Anonymized or aggregated data, which cannot reasonably identify any individual, may be retained indefinitely for lawful business or research purposes.
You have certain rights regarding your personal information under applicable data protection laws. These include the right to access the data we hold about you, request corrections to inaccurate or incomplete information, request deletion of your personal data where permissible, and object to or restrict certain types of processing. You can also opt out of receiving marketing communications at any time by adjusting your preferences or notifying us directly. Please note, opting out of marketing messages will not affect our ability to provide you with services or respond to service-related communications. Requests concerning your rights may be submitted to us at info@cestaenterprise.com. We will respond within a reasonable timeframe and in accordance with the law.
If you are accessing our Platform or using our services from outside India, please be aware your personal data may be transferred to and processed in India, where our servers and operational centers are located. By providing your information, you consent to this transfer, storing, and processing under Indian data protection standards.
Our Platform may contain links to external websites or services not owned or controlled by CESTA ENTERPRISE PRIVATE LIMITED. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Significant changes will be clearly communicated via notices on our Platform or direct communication where appropriate. Please review this policy regularly to stay informed.
In accordance with the Information Technology Act, 2000, and applicable rules, our designated Grievance Officer is Mr. Ankur Jyoti Bordoloi, who can be contacted at cestaenterprise@gmail.com for any privacy-related complaints or concerns. For general queries or requests relating to your personal data or this Privacy Policy, please contact us at info@cestaenterprise.com or at our registered office located at 3F, 3rd Floor, Dolphin Galaxy, Near Ulubari flyover, GS road, Guwahati, Assam, 781007.
If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.